EXPERIENCE

• Senior Robotic Process Automation Engineer

  Roboyo | Mar 2023 - Ongoing | Madrid, Spain

  Senior member of the design and development team specializing in intelligent robotic process automation, image data processing, and data mining solutions for diverse international clients. Recognized expertise in UiPath, ABBYY FlexiCapture, and certified proficiency in Celonis Data Mining. Key responsibilities include business analysis, consultancy, and leadership in driving innovative solutions.

• Robotic Process Automation Engineer

  Roboyo | Oct 2020 - Mar 2023 | Barcelona, Spain

  Part of the design & development team focusing on intelligent robotic process automation, image data processing and data mining solutions for various international clients. UiPath | ABBYY FlexiCapture | Celonis Data Mining (Certified) Engaged in Business Analysis & Consultancy

• IT Support Specialist

  Nestlé | Oct 2017 - Sep 2019

  Served as the first line of support for 166 employees,providing IT infrastructure & computer services support. Applied Nestlé’s standards professionally guaranteeing all KPIs are above 95%, giving operational support and ensuring DRP and business continuity always at 100%.

• Chatbot Developer

  Eila.IO | Sep 2017 - Dec 2017

  Developed and enhanced the continuous learning process of more than 10 intelligent chatbots interacting with international markets, implemented on different social media platforms such as (FB Messenger, twitter, etc).

• GIS Intern

  United States Embassy in Jordan - USAID | Jun 2016 - Sep 2016

  Built, designed and presented databases and infographics utilizing Geographical Information Systems (GIS) softwares (ArcGIS Pro, ArcMaps and DevResults) Researched USAID's implementation of programs for improved outreach & broader public beneficence.